Questions
Before you arrive
What time is check-in and check-out?
Standard check-in is 2:00 PM and check-out is 12:00 PM (noon). Early check-in and late check-out are available on request, subject to availability.
How far in advance should I book an event hall?
We recommend booking at least 4–6 weeks in advance for smaller events and 3–6 months for weddings and large corporate events to secure your preferred date.
How do I make a reservation?
You can book online through our website, call our reservations team, send a WhatsApp message, or visit us in person. Corporate accounts can also request invoicing.
What payment methods do you accept?
We accept cash, credit/debit cards (POS), bank transfers, and cheques (subject to clearance). All major cards are accepted.
Do you offer airport pickup?
Yes. We offer airport pickup and drop-off services. Please contact us with your flight details at least 24 hours in advance.
Is breakfast included in the room rate?
Breakfast is not automatically included but can be added during booking. We offer a full continental and Nigerian breakfast buffet from 6:30 AM to 10:30 AM.
What is the deposit policy for event bookings?
A 30% deposit of the total booking amount is required to confirm your reservation. The balance is due no later than 7 days before the event date.
Do you have parking?
Yes. We offer free parking for all registered hotel guests. Valet parking is also available for an additional fee.
Can I bring my own caterer?
Yes, subject to prior approval by our events team. An external vendor fee applies. Alternatively, our in-house catering team can provide full catering services.